Shipping Details

Shipping Details


Because no one likes paying for shipping. And everyone deserves to love their skin!

Track your package

Shipping Timelines:

We are delighted to offer free 5-13 day delivery across the United States for all orders.

International Shipping:

We currently ship to the following countries:

  • North America: The United States and Canada.
  • Australia: Australia and New Zealand.
  • Asia: Hong Kong SAR, Israel, Japan, Malaysia, Singapore, South Korea and the United Arab Emirates.
  • Europe: Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom.


We make every effort to dispatch all orders within 1-3 business days. All orders come with a tracking number from dispatch to your doorstep. 

Please note that VivaLaJolie is not responsible for delays, lost or damaged shipments, or orders sent to incorrect addresses. However, if you have any questions regarding your order, feel free to contact us at, and we'll provide as much assistance as possible to track down missing packages or investigate delayed shipments.

Tracking your order:

As soon as your order is shipped, we will send you a tracking number via email.

Track your package here.

Shipping Inquiries:

For any questions related to shipping, please reach out to us at We'll respond within 2 business days.

Refunds & Returns:

90-Day Returns:
It’s simple: try your device out and if you’re not happy with your VivaLaJolie beauty tool purchase, send it back and we’ll fully refund you. Click here for more details.

One-Year Warranty:
All VivaLaJolie beauty tools are covered by a one-year warranty. If your device malfunctions or has any defects within one year of use, we’ll send you a replacement. Click here for more details.